ATTENTION: due to transport strikes from March 11 to March 25, there may be delays in the formation and dispatch of shipments from our terminal!
Close
Fi
Login to MyELS
Sign up
Ru
For business
Parcels to Russia
Parcels and 3PL services in Europe
Additional services
API integration
Parcel to Ukraine
For private customers
Q&A
FAQ
Shipment type
Packing guide
Insurance coverage
Application for claim process
List of prohibited items
Russian customs duties
About us
Contact information
Business
Parcels to Russia
Parcels and 3PL services in Europe
Additional services
API integration
Parcel to Ukraine
Private customers
Q&A
FAQ
Shipment type
Packing guide
Insurance coverage
Application for claim process
List of prohibited items
Russian customs duties
About us
Contact
Fi
Ru
For business
Parcels to Russia
Parcels and 3PL services in Europe
Additional services
API integration
Parcel to Ukraine
For private customers
Q&A
FAQ
Shipment type
Packing guide
Insurance coverage
Application for claim process
List of prohibited items
Russian customs duties
About us
Contact information
Sign up
Login to MyELS
Fi
Ru
RusPostExpress
→
Useful information
→
Claim&compensation request
Application for lost items and compensation
How did you order the delivery
from Finland with PAY&SEND form
parcel sent from wCargo Terminal
Order number
Tracking number
E-mail
Your credentials
IBAN
Comments
Send claim request
by sending this request you confirm our
privacy policy