Starting from December 1, 2024, we are temporarily suspending the acceptance and dispatch of packages. All previously processed packages will be delivered as planned. We will provide further updates on the resumption of operations.
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Parcels delivery for private customers

The whole shipment process is quick and easy
  • 1
    Fill in the form
    on the website.
  • 2
    Choose suitable payment's method.
  • 3
    After the payment, you will receive the Matkahuolto's activation code and tracking codes from Matkahuolto and Russian post via e-mail.
  • 4
    If you want us to prepare the export declaration, please also enter your personal identification number or company's business ID. Or prepare documents by yourself.
  • 5
    Choose suitable Matkahuolto terminal. NOTE! Do not leave your package in Matkahuolto's self-service postboxes. You need to bring it to the customer service point or order a package pick-up from the desired address.
  • 6
    Show shipements activation code on Matkahuolto terminal. Employee will print out a label and stick it on top of the package.
  • 7
    The tracking code from the Russian Post will be activated when parcel arrives to our terminal in Finland. From that moment you can track your shipment on the Russian Post site. You can also inform recipient about the tracking code.
  • 8
    The recipient will receive an arrival notification from the Russian Post office.
Pay & send

Choose the type of shipment

Priority parcel

An inexpensive alternative to larger shipments.
Parcels are transported using the fastest possible ground transport.

Weight up to 20 kg.
If the package weight exceeds 20 kg but remains below 30 kg, an additional charge is 30 € per package.

Maximum length 105 cm.
Max sum of dimensions = length + perimeter = 200 cm.
Maximum dimensions can not be exceeded.

Delivery to postal office.

Moscow, SPb: 2-5 working days.
Central part: 4 - 7 working days.
The Far East and other: 7 - 22 working days.

Price from 32 €
EMS express package

For urgent large shipments.
Packages are transported using the fastest possible transport.

Weight up to 31,5 kg.



Maximum length 150 cm.
Max sum of dimensions = length + perimeter = 300 cm.
Maximum weight can not be exceeded.

Courier delivery.

Moscow, SPb: 1-3 working days.
Central part: 2 - 4 working days.
The Far East and other: 5 - 8 working days.

Price from 35 €

Weight, size & shape requirements

Max weight
Minimum size
Maximum size
Oversized packages
Priority parcel
20
The shortest side of the parcel must be not less than 10x15 cm to label it.
Max sum of 3 dimensions = height + width + length = 200 cm. The longest side of the parcel should not exceed 105 cm.
If the package weight exceeds 20 kg but remains below 30 kg,
the additional charge is 30 € per package.
EMS express package
31,5
The shortest side of parcel must be not less than 10x15 cm to label it.
Max sum of 3 dimensions = height + width + length = 300 cm. The longest side of the parcel should not exceed 150 cm.
Weight, size&shape requirements
Small parcel (max 2 kg)
The smallest side of a parcel must be not less than 10x15cm to label it.

Max sum of 3 dimensions =
height + width + length = 90 cm.
The longest side of the parcel must not exceed 60 cm.

Oversized parcels are not possible.
Priority parcel (max 20 kg)
The smallest side of a parcel must be not less than 10x15 cm to label it.

Max sum of 3 dimensions = height + width + length = 200 cm.
The longest side of the parcel should not exceed 105 cm.

If the weight exceeds 20 kg but remains below 30 kg, the additional charge is 30 € per package.
EMS express package
(max 31,5 kg)
The smallest side of a package must be not less than 10x15 cm to label it.

Max sum of 3 dimensions = height + width + length = 300 cm.
The longest side of the parcel should not exceed 150 cm.

Oversized packages are not possible.
Delivery time
from our warehouse in Finland to Russia
Insurance
According to our experience sending the package to Russia is safe. However, if a package is lost, we will automatically compensate for the loss of the package depending on its type as written below. The insurance activates from the moment the shipment was transferred to the Russian Post.
Priority parcel
Maximum compensation in case of loss:
40 SDR* per shipment + 4,5 SDR for every kg + shipping costs.

Compensation of the insured package: customs value + shipping costs – insurance fee.

ATTENTION: The amount of compensation can not exceed the value of declared goods in the parcel.
EMS express package
Maximum compensation in case of loss: 130 SDR* per shipment + shipping costs.

Compensation of the insured package: customs value + shipping costs – insurance fee.

ATTENTION: The amount of compensation can not exceed the value of declared goods in the parcel.
* SDR (Special Drawing Rights) is an artificial payment method created by the International Monetary Fund, not a currency. You can find an up-to-date course here.

Read more about insurance calculation
Our customer support team speaks English, Russian and Finnish.
Office at the Virolahti
Vaahterikontie 2, 49900 Virolahi
office staff +358 43 8244 065 WhatsApp
E-mail: wcargo@wcargo.eu
Opening hours: Mon–Fri 9-17:00
Saturday-Sunday and Holidays - open by request


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